Feature Request - Group Bookings for Square Appointments

Feature Request - Group Bookings for Square Appointments

I run a variety of exercise services.  A weekend bootcamp that goes for 8 weeks each so once people sign up they are automatically in for the next 8 weeks.

 

Kids bootcamp which are only on at set times each week based on age group.

 

And then one-to-one personal training which I have a few appointments a week available.

 

I am struggling to organise the various bookings on Square.  Is it possible to have one service that is booked and paid for once every 8 weeks.  

 

The kids bootcamp people can sign up each week but I can't work out how to limit the two sessions to only one particular age group.

 

The one-to-one sessions are okay, I've managed to get those done. 

 

Any advice appreciated.  TIA

1 Verified Answer
Verified Answer

Re: Feature Request - Group Bookings for Square Appointments

102 Replies

We have waited a long time as well. We altered our service options to try to fit the ridiculous booking setup, but really got tired of having to make adjustments other ways to accommodate customer needs. So frustrating...we finally stopped using the booking feature and just had customers email their requests. I don't think Square really has any interest in modifying this feature. I am unsubscribing from the feed. It's just awful seeing so many of the same requests come in weekly. Good for you for moving on to another provider.

Please create group bookings. Our main request is couples massages 

Need group bookings please ASAP

I am genuinely at a loss as to why Square constantly seems to drop the ball when it comes to delivering a fully integrated platform.  It has the capacity to be a very large player in the field.  For example; despite buying Afterpay, Square remains one of the few platforms out there not offering the service to customers in store as yet.  I had to get an ANZ terminal to work around this.  Shock of my life when I actually discovered it was finally activated online - first I heard of it was a customer completing an order. 

Last weekend, I opened a very large shop with a Healing Centre on the back. The Healing Centre is due to open in a couple of weks, and is a multimillion dollar development supported by Council).  I need a full booking system.  A one-on-one PLUS group session integration that allows for workshops and yoga classes etc, with part payments, sessional payments, full course payments (12 weeks) and ad-hoc payments.  I discover there is a Square Appointments feature.  Great!, then find out they DON'T offer the facility for groups/classes.  Seriously?  One would think they would be striving to be ahead of their field in a captured market in Australia having made one of the largest purchases in Australian Business History.  Its honestly baffling that they consistently keep failing to deliver where it counts. I've spent about 15 min reading 2+ years worth of feedback requesting this very feature here in this forum, yet despite various responses to the contrary by Square Support,  it seems its not something the Square Technical Team actually read or care about - or the feature would have been added by now.  

Please community, tell me another platform where I can take my million dollar business to that has an appointment system also, as I am at the stage of realising I need to move from Square - suggestions?

@Seamus any news on the group booking development?

looks like it is a deal breaker for many small businesses. Definitely for me - I need to be able to book four people to one session. Very much a deal breaker for me or I can move to a different platform.

looking forward to a meaningful reply (not a brush under the carpet one please)

thanks, Resi

Square Community Moderator

Stepping in for @Seamus while he is out of the office. I will be investigating this for you @Resi.

Hi,

 

I would like to allow 20x bookings per timeslot in my system. How do I do this?

Square Community Moderator

Hey @SqRookie123,

 

At the moment Group Bookings are not available with Square Appointments, however, they have been a popular feature request. I've moved your comment to our existing feature request thread for tracking and we'll post an update once we have more news to share on this feature!

I would like to request this feature. I book tours and can have up to 20 people on each tour. 

 

Alumni

Thanks for adding your vote here, @AppOrigine! We'll tag you once we have an update on this feature request. 

 

Ps. I noticed it's your first post, welcome to our community 👋