Feature Request: BOGO (Buy one, get one) and other automatic discounts via my Square Online website

[dianadays]

The title of this post has been edited from the original:  Can automatic discounts be used on the online store?

When I create automatic discounts, such as quantity or amount discounts, they work perfectly well on my point of sale but do not work on my online store.

Can anyone help me?

Thank you!

[#2]

@doc_choc Thank you 🙏❤️ You too! ☀️

[#3]

Hello there!

I appreciate all your patience while we work to get this feature implemented. The beta testing for this feature has currently been delayed. Our team is working very hard on the backend to resolve some roadblocks that have prevented this from going. If you would still like to join the Beta for this request you can certainly still do so. I know this is incredibly hard but I appreciate you all for hanging in there! 🙏

[#4]

Hi! We'll be launching a beta test for Automatic Discounts on Square Online in the next couple of weeks. Head over to Automatic Discounts for Square Online to join the Beta Community and request access to this beta test.

[#5]

Currently, the Online Store doesn't support Buy-one-get-one coupons. However, you can assign standard discounts to certain categories. From the site editor,  visit Items > Coupons > Add Coupon. You'll find an option to choose eligible categories under Discount Details at the bottom of the page. 

@be-the-light

[Joe]

Hi @CovfefeCrafts - thanks for adding your voice here. We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business.

We understand that it might be difficult waiting for something to be built out, but our engineers are working on various different requests brought up by our sellers, and working with Apple, Google, and our other partners in order to approve these changes and be able to push them out in future updates.

As soon as we have more information to share in regards to this feature, we will reach back out to everyone here and update accordingly.

[CovfefeCrafts]

"thanks for adding your voice here. "
I've been commenting here since August

We're a year into a pandemic that shut down brick-and-mortars, we are also a year into, "We're working really hard on stuff", We are frustrated!

If you want to get my BOGO offer, please go to my etsy.com store <insert link here>.

[Joe]

Hi again, @CovfefeCrafts - I am not an engineer, therefore I can't speak directly to specific product development, but to suggest that our Teams are not laboring to produce solutions for our Sellers during the era of COVID would be to nullify the incredible work they've done to keep many businesses open.

If I missed your previous commenting since August, that is my mistake, but we ask that you continue to show patience. While this feature may be desired for your business, we also support thousands of other Sellers. Best of luck moving forward.

[foxflame]

Joe - if you "can't speak directly to specific product development" how do we get our voices heard? What is your role if not to facilitate customer discussion and feedback to the relevant decision makers? Are we to assume moderators are merely here to pacify increasingly frustrated users? Who does liaise with product development? Who can get us details on when this vital missing feature will be delivered? It very much feels like there is a development bias towards restaurant or takeaway features. 

[tarareynolds]

Hello Isabelle, is this feature still in development? I offer quantity discounts on some of my products and just realized I am unable to do this now since I've transferred my website.

[shakir]

Has square added the BOGO feature for the Online Store/Weebly yet?

[Valentina]

Hi there @shakir - we haven't introduced this feature to Square Online yet, but I've moved your post to the thread where we will announce any news we have to share regarding this feature request. Now you'll receive a notification about new posts added to this thread.

P.S. Welcome to the Seller Community!

[STATRI]

I have made discount codes and coupons but I want to put a blanketed discount on all items and not have the buyer type in the discount code. Can anyone help with this? Thank you! 

[Goldneye]

HI, hopefully this Square Support page will help.

https://squareup.com/help/us/en/article/3955-create-and-manage-discounts

Scroll down to Create Automatic Discounts

[ashc]

Hey @STATRI and welcome to the Community.

The above link @Goldneye shared actually won't work with the Online Store since discounts from Point of Sale don't apply to the Online Store.

At the time, automatic discounts are a feature request to the Online Store and coupon codes are the only option + have to be manually entered. You'd have to put the items on sale for items to show up at a lower price throughout.