Feature Request: Allow my client to pay for multiple appointments in one transaction

[JenVerg]

The title of this post has been edited from the original: Appointments Application: How do I checkout and include multiple appointments on one ticket?

I recently did a soft launch of my business. I tried to close out my appointments and process them all under one ticket but quickly realized this was not possible. In my business model, I can go to a location with multiple contractors. Each contractor can have 1 to many services booked for the day. I need the ability to check out, add multiple appointments to one ticket, and charge that payment to one customer. - Example 1: Jane gets her cut by John, her makeup done by Carol, and her hair styled by Miguel. Jane is just one customer and should not have to process her card 3 different times. - Example 2: John gets his hair done by Max, his beard trimmed by Joe, and decides he wants to pay for Jane's bill in example one. In addition, there is a contractor attached to each service and they get a 70% commission and so this needs to be tracked accordingly for payroll. Currently, I do not see a way to do this. So I figured I'd post here to see what my options may be... This is a big problem for my business model. Thank you in advance for your help and guidance. JenVerg

[#2]

Ah, so you're asking if it's possible to pay for two appointments in one card swipe.

This feature has been requested by others in this thread so I've moved your post here - thanks for letting us know how it would benefit your customers. I circled back and this is currently still a feature request. We'll update this thread if we hear any updates!

[#3]

Hi @JenVerg, thanks for your post. At this time it's not possible to check out multiple Appointments at the same time, you will need to check out one appointment at a time. 

I understand that this isn't ideal for your business model but I'm glad you let us know how you'd like to use Square Appointments. I'll share this feedback with our Appointments team and it will help them to prioritize which features to build next! 

[JustinC]

Each appointment needs to be checked out separately. There isn't a way to combine appointments onto one ticket and checkout. @Heidi11

[F51merc]

Is there a way to allow one check out transaction for 2 appointments? We’re a dog groomer and several of our clients have 2-3 dogs coming on the same day but with separate appointments. I’d like to do 1 check out transaction for all of their appointments occurring on the same day. 

[nika]

@F51merc Thanks for your post. Regrettably there's not a way to do this with our system at this time. I've merged your question to our Feature Request board so we can keep better track of the need for this particular feature. We'll post any future updates here so feel free to check back in.

[EHDSalon]

YES!! We need this feature. I can't believe this is not an option. Come on Square. 

[nika]

Thanks for adding your input here @EHDSalon. That's the best way we can begin to implement new features- when we continue to hear from sellers who are in need of a particular function!

[Salty318]

We have customers that want to pay for other customers in their group at the same time. We can not figure out how to let them pay for multiple appointments without messing up our schedule. How do you pay for multiple people's appointments in one transaction?

[Kassi_]

Hey there, @Salty318 - 

Welcome to the Community.

Great question! This actually is a Feature Request for our Appointments platform. I appreciate you taking the time to reach out with your question on adding multiple appointments under one transaction. 

I will add your post the current request for our Product Team. 

Thank you!

[NateShields]

This is bananas that this feature has not been made yet since this post in 2017!! this would be an absolute KEY feature! and I'm sure not very difficult to create. I have emailed and talked to people on the phone about this several times over the last year and a bit of having square and still no solution.

[CYSalons]

Hi, is this feature going to be implemented at some point in time? I have a similar case, I create multiple appointments for the same customer in order to track services performed by different team members and to get sales and commission reports. At the time of checkout, I want to be able to checkout multiple appointments for the same customer and process one payment. 

[TCMyszak]

I have run into this problem a lot.  A whole family books appointments and then when it’s time for checkout and one family member wants to pay for all the appointments I am unable to combine them...I have to add all the other services done for the other family members onto the ticket which is being checked out and then delete the previously made appointments.  I am surprised there is not a way to combine appointments for one payment at time of checkout. Anyone know of a way to do this?