Feature Request: Allow my client to pay for multiple appointments in one transaction

Feature Request: Allow my client to pay for multiple appointments in one transaction

The title of this post has been edited from the original: Appointments Application: How do I checkout and include multiple appointments on one ticket?

I recently did a soft launch of my business. I tried to close out my appointments and process them all under one ticket but quickly realized this was not possible. In my business model, I can go to a location with multiple contractors. Each contractor can have 1 to many services booked for the day. I need the ability to check out, add multiple appointments to one ticket, and charge that payment to one customer. - Example 1: Jane gets her cut by John, her makeup done by Carol, and her hair styled by Miguel. Jane is just one customer and should not have to process her card 3 different times. - Example 2: John gets his hair done by Max, his beard trimmed by Joe, and decides he wants to pay for Jane's bill in example one. In addition, there is a contractor attached to each service and they get a 70% commission and so this needs to be tracked accordingly for payroll. Currently, I do not see a way to do this. So I figured I'd post here to see what my options may be... This is a big problem for my business model. Thank you in advance for your help and guidance. JenVerg

2 Verified Answers
Verified Answer

Re: How can one client pay for another client I instead of paying separately

Ah, so you're asking if it's possible to pay for two appointments in one card swipe.

 

This feature has been requested by others in this thread so I've moved your post here - thanks for letting us know how it would benefit your customers. I circled back and this is currently still a feature request. We'll update this thread if we hear any updates!

Verified Answer

Re: Appointments Application: How do I checkout and include multiple appointments on one ticket?

Hi @JenVerg, thanks for your post. At this time it's not possible to check out multiple Appointments at the same time, you will need to check out one appointment at a time. 

 

I understand that this isn't ideal for your business model but I'm glad you let us know how you'd like to use Square Appointments. I'll share this feedback with our Appointments team and it will help them to prioritize which features to build next! 

133 Replies

Can we get away to check out multiple appointments. I have a lot of mother daughters coming in, and I’d like to keep their profiles separate... but I order to check them out, it has to be one appointment....

Alumni

@WindhamWax - definitely a feature request we've seen before and are continuously tracking with our product Team but there's no news to share yet unfortunately. 

 

@Helen's workaround might work best for you in the meantime. I've bumped you to her thread so you can take a look. 

 

 

 

Over a month has passed and no answer- quite disappointing. Is this feature being worked on? Is there an ETA?? Is 10+ requests not enough to get it in the pipeline? 

We need it to be possible to check out multiple Appointments at the same time, come on Square- this has been requested for almost 4 years now!! 

I am a hairstylist. It would be super helpful to be able to checkout two clients' appointments in the same transaction. Example: Mother & daughter both receive haircuts. Mom is going to pay for both. It's either two card swipes, or I add another haircut to Mom's checkout and then just delete the daughters appointment. The latter is what I usually to do make it easier for the client. This kinda screws up my tracking of services though. It would be great to be able to combine appointments and select who is paying. 

Is there a way to combine 2 different appointments and run 1 credit card payment? I have had a mother and daughter come in for 2 different services/appointments and the mother wants to pay for her daughter's service. I could not figure out a way to combine them so I had to run 2 different transactions.

As a service provider, it would be so much easier to be able to check out multiple clients on the same transaction. I need to be able to specify who got what service and clients hate having to ring up separately. Especially if it’s a parent and multiple children coming in. 

Square Community Moderator

Hi @Kikilolo,

 

I'm moving your post to the existing feature request thread for this where it's being tracked.

 

We update the existing threads as updates become available so we'll update this thread if it ever does become available!

Get your crap together Square! We all need this feature. It’s simple but necessary. 

How do I take a payment for a client who has more than one apt with more than one staff member