Discount Codes to be used when booking an appointment online

[JuniperRising]

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

[studio808]

Come on Square. This is beyond a joke! This isn't a difficult thing to code into the appointments system..

[sdrolfing]

I would also like to allow customers to apply coupon codes at the time of booking on Square appointments.

[Topp]

I don't understand how this post is from years ago with comments upon comments of want for this feature.

Same with the ability to create an invoice from appointment.

Two simple and very necessary features that are imperative to operate a booking site.

[TCSlaguna]

I think Square is unifying where discounts/coupons are created. I am hoping the ability to apply coupons to appointments will be added as part of this. 

[drabbit]

Considering we pay a monthly fee to use Square Appointments, I really think Square should have basic features that their competitors have.

I just created a coupon code to be used for our golf simulator appointments, just to find out coupon codes can’t be used when making a Square Appointments. In this digital age, this is a no brainer.

[Milkweedbst]

yes this would be very useful to me…. Other software includes this and will make me look to other options.

[obondareva]

Dear Community and Square Support team,

Same issue here. I'm transitioning from our Spa services being listed as products in the Square POS and Online, to a Appointments with actual Services being booked. Issues I'm facing:

1. Modifiers. Now the client doesn't see them after he/she chosen the service to book, just the main service itself. So I need to have a "base' service which I sell at a lower price, but I need to add several Modifiers acting as Add-Ons to the base service and allowing me to upsell. Also, Modifiers for a Service supposed to have a time option because now they are not just a product add-on with the fixed price (like lets say optional home skincare set that comes with the microneedling treatment as an add-on) but also a service add-on that increase the overall time of the appointment (lets say the service is a 30 minute Body Contouring session for 95$, and my Modifiers are optional Cellulite Remodelling treatment for arms, belly, gluts, and full-body, and client can add them on at the time of booking, and each of them is certain minutes long, so each of the have to add time to the appointment). But now, only Esthetician is able to see those modifiers during checkout. If it is lets say one or two Modifiers, I could replace them with variations, which will double the amount from the Modifiers count. Imagine if I have 10 modifiers. I have to create how many variations??? You definitely have to fix this.
2. Discounts for the Services. I don't understand why you created an option to apply a discount to the Service in the Discounts page, if the customer who is booking this service doesn't see it??? It only shows up during a checkout! Now I have to explain each customer not to worry, and that he will definitely receive his/her discount. When are you going to fix that as well???

[Whempys]

Agreed. I just spent way too much time trying to figure out a way around this. So frustrating. The reason customers book online is because it's conveneint and easy. But more time consuming for us to go back in and apply the discount individually for each customer. We've been having the customer add the code into the message area. 

[santa-hauler]

Wow, just wow. I'm at the point where I don't recommend Square to anyone because of how difficult they make it to do simple things like adding a coupon to a appointment booking.

What gives! Square - your whole setup has been nothing but a huge headache and letdown. Anyone reading this - I'd run away from Square as fast as you can if you book appointments and services.

[Ellie_]

Hi there, @perstephanerose,

At this time, discounts are not available for use with Square Appointments. However, we have moved your post to an ongoing feature request thread where other Square Community users have discussed this and provided workarounds. If there is anything else we can take a look at for you, please let us know.