Discount Codes to be used when booking an appointment online

Discount Codes to be used when booking an appointment online

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

240 Replies

Another vote to have this feature added!  Thanks.

Alumni

Thanks for adding your voice here in support, @kristinszerszen - we hope to be able to have some positive updates to share on this feature soon. Stay tuned! 

A year ago, using Square's free webstore, I was able to use Promocodes. Now that it is "upgraded" to a free Weebly Store, did this feature get eliminated? 

I am another vote for how important this feature is. Please reinstate! 

Square Community Moderator

Hey @Alpenglow,

 

There's existing threads throughout the Community more relevant than this one but I can't find the specific ones I was looking for so I'll answer here.

 

The Online Store calls them Coupons instead of Promo Codes but that's the only difference! You can set them up through your Store Editor under > Coupons. 

 
What I think that the Admin team is not understanding is that this feature is not active for APPOINTMENTS.   This is the specific request.  Even within your FAQ's this is posted: "
Can I use a coupon for an appointment I’ve booked at a Square seller?

Currently, you can use a coupon for an appointment when you pay in person. If you’re pre-paying for the appointment, you cannot use a coupon."

If what you just referred to is accurate, please provide the specific instructions to enable.  Otherwise, please note that the feature is not appearing still yet today and enabling it would still be much appreciated!  Sounds so easy that even you assumed it was possible.
 
Thanks! 

Hey Square! in 2017 one of your employees Sean, said, "While this is definitely a feature request that I've heard from folks - I have to say that it's not one of most requested. " Well it's 3.5 years later, this thread has had 93 responses and folks are still asking: when can we give discount codes to our customers to use at check out for appointments?
So, can we please have a discount code field at checkout for customers who self check out? Please?

Alumni

HI there, @vghjhv - thanks for reaching out to us here on the Seller Community and checking in on this Feature Request. We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business.

 

If you'd like an inside view on how Feature Requests are acted on for development, you can take a look at this helpful post.

Can we please get this implemented, please! "

With COVID we are doing our best to take mostly online appointments and payments - emphasizing contactless services. Having a discount code that could be sent to customers to use online would be immeasurably beneficial and make all parties involved safer and more comfortable due to the situation with the COVD virus. I do not understand why this has not been done already, you supply the option to use discount codes with online sales of items. This is something that we as a business need now. Please advise. 

Hello... I am a Photographer & I am looking for this same thing! I would like to give family and friends a code for a discount when we work together. Thank you

My web site has my price is posted. When I choose their service on Square, it puts the price that I have chosen on my website. I don't see where I can give a discount for those that I choose to. How do I do that?