Can a customer use square gift cards to prepay in Square Appointments?

Can a customer use square gift cards to prepay in Square Appointments?

I want to start offering Square Gifts Cards or ecards, but I don't see an option for my clients to use them to Pre-Pay on my square Appointments page...they can only pay with credit cards. 

1 Verified Answer
EJ_
Verified Answer

Re: Can a customer use square gift cards to prepay in square appointments?

Hi @AWellnessWithin

 

The ability to pay with a Square Gift Card on your Appointments booking page isn't available at this time, but that is a great idea and would be a tremendous help to sellers (especially during the holidays). 

 

We'll let you know if we get an update or further information on this. 

16 Replies
Square Community Moderator

Hi @AWellnessWithin

 

The ability to pay with a Square Gift Card on your Appointments booking page isn't available at this time, but that is a great idea and would be a tremendous help to sellers (especially during the holidays). 

 

We'll let you know if we get an update or further information on this. 

Any update on using gift card for preparing for an appointment?

Alumni

No updates yet @IntuitiveLibby! I definitely see how it would be helpful, we'll add any updates this this thread to keep you informed.

️ Helen
Seller Community Manager

Thank you. I just invested in the physical gift cards after learning last October that the ecards wouldn’t work. I was rather disappointed to learn that these don’t work with square appointments either. I hope square does address this issue. 

This reply was created from merging an existing thread: Square Appointments Prepay with Gift Card/E-Gift Card

 

I cannot seem to find where the option to enable prepaying square appointments with gift card/e-gift card/coupon code is. 

 

Secondly, is there going to be any integration with zapier for when a new appointment is scheduled? Or is there a webhook for this? This is rather essential for my workflow.

 

Thanks!

Alumni

@ChesterChiro Sorry for the trouble! It's not possible for clients to prepay for an appointment using a Square gift card or eGift Card. EJ answered the post in this thread so I've moved your post here.

 

I don't have an update about a Zapier integration but if you haven't already I recommend subscribing to this thread: Is a Zapier Integration In The Future? (Click Subscribe at the top right of the post.) When you subscribe you'll get an email when that thread is updated! 

️ Helen
Seller Community Manager

Adding my voice to vote for this feature!

Just checking into see if there is any progress in allowing customers to prepay for their appointment using a gift card? I wrote a suggestion for this integration last year on 7/5 and haven’t heard anything. Gift cards are honestly one of the number one things customers request from me since I don’t allow people to make appointments for friends and family. I’ve now had to invest in an additional card to include with the gift card with instructions explaining how can book an appointment with me using a gift card. I love the appointments feature of square and would be over the moon if you would integrate the gift cards as a form of acceptable pre-payment. 

Square Community Moderator

Hey @IntuitiveLibby! Thanks for checking in.

 

No updates yet on this but we will be sure to update this thread to let you all know if it ever is implemented!

 

I'm happy to hear you love the service and hope we can make these improvements for you in the future. 

Ashley C
Community Moderator, Square
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When my clients book appointments through the Square Appointments site, there is not an option available to redeem their gift cards. How can I set it up so that they can use them at the time of booking? I have my account set with no-show protection, so a CC is required at time of booking.