Can I backdate, edit, or delete a transaction?

[AC]

How do you delete a completed "Cash" transaction? I ran it just as a test.

[#2]

No. That only works for restaurants.

For some reason, Square doesn't want retail stores to be able to void a transaction.  

[#3]

Link doesn't work anymore and it seems it only applied to restaurants anyway.

How can it be that complex to be able to void a transaction?

Come on guys...

[#4]

Hi @BaamHoldings - I just updated the link since it looks like the title of the article got changed. It should work now and it applies to POS. https://squareup.com/help/us/en/article/5814-comp-and-void (Here it is again just in case) https://squareup.com/help/us/en/article/6144-use-comp-and-void-on-your-square-point-of-sale

[#5]

Thanks for the quick reply and updated link!

I'll make sure to take a look at this procedure 😉

[#6]

This is only for restaurants. In a retail store, you can't void or delete a transaction. 

It is ridiculous.

[#7]

I recently had one of my employees create a custom transaction for $1,000,000 then used the COMP option and then accidently completed the transaction. This unfortunately added $1,000,000 to my gross sales for the day then added $1,000,000 to the total under Discounts and Comps. While it is easy enough to just mentally subtract this number while looking at my data, it creates an unrealistic idea when looking at the data over multiple weeks or months. There also seems to be no way to "refund" this transaction or remove it despite it being made in error.

Is there any way to get rid of this error?

[#8]

Unfortunately there isn’t a way to change or delete a transaction once completed 

i had the same issue that my daughter sold a million dollar transaction for fun and it is still there 5 years later. 

[#9]

Anything new on deleting past transactions? There is no way one can just start using app without doing test runs first. I understand I can exclude the day of test runs from my reports, bust it's just annoying to see those numbers there. 

[#10]

No updates to share @vdcruz. We'll post if we get news to share. 

[#11]

Awhile ago, an employee of mine entered in a sale called "Jenny" for $8,675,309.00. While humorous, it's messing up all my graphs now and I have no idea how to delete it.