Automated Follow-up sequence

[LukeNieuw]

I want to be able to trigger an automated follow-up email sequence after a customer purchases a specific item or item category. 

This used to exist with Weebly promote. 

It's extremely useful especially to reassure the customer they have made the right decision, gather any feedback and also encourage the purchase of any other items/services that may go well with their original purchase. 

Automating that would be fantastic instead of manually doing it at each order/purchase. 

Thanks!

[Dandiesbarbers1]

yes, I want to do it every 4-6 weeks. 

[BenMatthewsArts]

I’d like to see a greater ability to customize Followup emails to my clients after their appointments. At the moment, the only automated campaign for this only send the email to customers who make a purchase from my store, and waits for 14 days after their purchase to send the email. I am a tattoo artist and I would like to be able to automate a Followup email that sends 12-24 hours after their appointment (not a purchase from my store) that provides important information like links to aftercare as well as links to Google and Yelp for them to leave reviews. All of the automated email campaigns are VERY limited and cannot be customized. But this particular one is very important. 

[aaronc123]

We would love to see with with our PMU business. 

[Kassi_]

Hey there, @LukeNieuw 

I’ve gone ahead and changed the status of this feature request to “Open”. You provided a great assessment on the potential business use/need for something like this on our platform from a seller’s perspective. This is a useful tool for our Product Team to use as they build the future of our products.

As more information becomes available, a Community moderator will come in and change the status letting all of the subscribed sellers know.

Thank you for adding your voice to this request too, @Dandiesbarbers1 !