Add columns Refund by Amount, Total Collected and Net Total to Item Sales report

Add columns Refund by Amount, Total Collected and Net Total to Item Sales report

Currently, for Squre for Retail app as well as on Square Dashboard, when partial refund (refunds by amount) is issued for an item instead of returning the full amount, it does not reflect on Item Sales report. This partial refund does get reflected in the Sales Summary report causing a discrepancy between these two reports. One has to look at the Sales Summary report and manually subtract the partial refund amount to match.

 

I will be glad to walk though the issue if needed.

 

Thanks,

Rajshree

 

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2 Replies
Alumni

Hey @Theofficeparty

 

Thank you for the suggestion. Just to clarify, are you referring to the item sales report on the day the transaction occurred or on the day it was refunded? 

Alumni
Status changed to: Reviewed