Hi, I created an invoice and the customer wanted make a payment not pay in full I did not see that option so I selected refund thinking I could just show a credit that way.. My question is will it actually refund the customer money from my account? I have it set up as cash
Once you initiate a refund, the funds will be sent back to your customer either through your Square balance, or through a debit to your bank account.
We'll always look to your Square balance first to cover the funds for refunds and charge backs before we debit your bank account.
Square Community