how to link a new facebook in the marketing campaign

[janeshope]

I have created a marketing campaing, scheduled to go out in a week, and when I link it to facebook it is using an older facebook account.  How do I put in the new facebook account?

Thanks, 

Jane

[nika]

Hey @janeshope! 

First you'll want to log out of your Facebook account in it's own browser. Once your logged out of Facebook you can change the Facebook account that is linked to your Square Marketing by doing the following:

1. Go to your Marketing page in your Online Dashboard
2. Click Settings
3. You should see the section Facebook and a button below that says Connect. Once you click Connect, that should prompt you to login to the Facebook account that you want to be linked.

Let me know if you run into any issues with these steps!

[Nmsoap]

I also am having problems It's not even going to Facebook. I want my campaign to also post to FB. HELP!

[Kassi_]

Welcome @Nmsoap - 

Have you reached out to Facebook too? They would be able to give you some insight if there are any issues on their end. 

Also, since you're missing part of the option of Facebook showing up for you. I am going to suggest reaching out to our CS Team too. They can look into that a little deeper and even file a ticket with our engineers, if needed.