am trying to reset my password and I keep getting the dashboard not the reset help.I have changed

[reb68]

I need to reset my password

[Kelly]

Because the Community is a public platform, we can't share account information (for security purposes). Our Support Team can help though! Check out this thread for how to get in contact with our Support Team. 

[Kfalcone1968]

I am now trying to reset password keeps going to the main screen trying to get me to download app again please advise thank you

[Tom]

Hey @Kfalcone1968, thanks for flagging this and sorry to hear about the trouble accessing your account!

Is this happening with the Point of Sale app? If you haven't already, give these troubleshooting tips a try. If you're still not able to reset your password after that, please let our Support Team know — they'll get this sorted out ASAP.