@Cccggd You can always log into your online dashboard to look at any kind of customer communication. Always be aware to verify the sender of an e-mail and make sure the link is to square. I would be careful as phishing attempts with square accounts also do happen.
If someone does their receipt online, they can click a happy or sad face and give you feedback. This is most likely where this came from and is a opportunity to see what you did right or wrong.
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
"Good judgment comes from experience, and experience comes from bad judgment."
"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.
"AI doesn't replace your judgment. It gives your judgment better information to work with."
