Yes ' I received my new card reader and I went to try it out. It will not read my or my wife's card

[#1]

First off, thanks for signing up for Square!

Can you look over these troubleshooting steps? https://squareup.com/help/us/en/article/5203-square-magstripe-reader-troubleshooting

Typically there are a few easy steps you can take to resolve your issue. Write back if you have more questions!

[George]

First off, thanks for signing up for Square!

Can you look over these troubleshooting steps? https://squareup.com/help/us/en/article/5203-square-magstripe-reader-troubleshooting

Typically there are a few easy steps you can take to resolve your issue. Write back if you have more questions!