Wilmington City Account

[Evangelina]

I recently hired a new employee and received an email stating I need to add my "Wilmington City Account Number". When I click the link it takes me right to the Payroll home page. Where do I add the account number? Please advise, thank you! 

[Valentina]

Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble.

Since we're unable to take a dive into your account from here, we recommend reaching out directly. If you give us a call and ask to speak with the Payroll team, our Customer Success team will be able to connect you directly with a Payroll specialist. They'll be able to dig more deeply with you and figure out why this is happening, @Evangelina.