Why isn't my processed Wooocommerce transaction in Wordpress not getting to my Square dashboard?

I set up API for Woocommerce in my Wordpress site, initiated a test transaction and my WP Woo dashboard show order as "Order status changed from Pending payment to Processing." in Order Notes, as well as "Square Charge Approved: Visa ending in...". But nothing is showing up in the Square dashboard anywhere. BTW at the moment product inventory between Square and my Woocommerce in WP is NOT synced. What am I missing?

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Square Community Moderator

Hey @DiscCrazy thanks for reaching out about this! Have you had time to touch base with WooCommerce first about this issue? While we do sync with them, all troubleshooting and controls come from their end - we just receive the data. 

 

After checking with them, please let me know what they say and we can work from there. Thank you!

AshleyK
Community Moderator, Square
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