Why is my cc tips owed and cash owed 2 different numbers?

On square restaurant it’s showing my employees cc tips are what they should be and the cash owed is a total different number, why? We do not understand what’s happening 

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Alumni

Thanks for joining in on the Seller Community, @Weebo2.

 

Sounds like either a bug, or a setting on your account that isn't quite right. It actually might be best if you give our support team a call when you have a moment. They'll be able to dig into your account and check the settings as well as do some comparing of your employee tip report vs. the cash owed.

 

Keep in touch if any other questions arise!

nika
Community Program Manager, Square
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