Why did I just receive a request to update my billing for Weebly when it's been free?

[WellnessLab]

I've been utilizing the Free Weebly integration, and just received an email today requesting payment to continue the plan past November 22nd. I have not received any notices that it is moving to a pay-only option. Is it accurate that the weebly site is now only available on a paid plan?

[AdamB]

Welcome to Seller Community and thanks for question, @WellnessLab. 

When you upgraded from the old online store to the new Square Online store last year, we gave you a year of free service as part of that. If you don't need that service you don't need to pay to renew it, though. The only feature provided by the plan is the option to use a custom domain name as the address of the website. To cancel the plan, click on the menu on the top right of the Square Online overview page, then go to Account Settings. Next, go to My Services, then click the manage link for the service.

[WellnessLab]

Thank you, Adam. It doesn't give me the option to manage the service...possibly because it's within a month of expiration? So just to clarify, if I let it lapse and I don't currently use a custom domain, then everything should continue working as-is?

[AdamB]

That's correct. If you'd like, I can go ahead and just remove it now so you don't get any email notifications about it.

[WellnessLab]

That’d be amazing. Thank you so much!

[AdamB]

Ok, not a problem! I've removed the service for you.