Hey there @IlaAshby -
Welcome to the Community!
Below are some reasons your bank account verification can fail.
- Use a transactional bank account. Prepaid cards and non-transactional accounts aren’t supported with your Square Account. (Like Green Dot)
- Double check your bank account number and routing information with your bank.
- Ensure you have at least $1.00 in your bank account before you begin verification. We need to transfer and withdraw a small amount to ensure we can communicate with your bank account.
Since we were unable to withdraw the verification transfer we sent, your bank account remains unverified. Oftentimes we will not receive your bank’s withdrawal failure notice until a few days after the transfers have already gone through and your bank account is verified.
Since your verification has failed, please link a different transactional account, such as checking or savings account.
Kassi
Community Moderator, Square
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