Why can’t I access timeshares?

My employer gave me an access code and told me to download the app so I could access the timeshares to clock in/out. I downloaded the app (after making an account via email link) but it wouldn’t let me login. So I made a “new” profile with the same email to get in, now I don’t see anything about clocking in / out besides employer info. 

985 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hello @AAB, thanks for reaching out to the seller community.

 

How is your place of business set up? It sounds like your employer may need to sign into the mobile device using the device code, first: Manage Devices by Location. Once that's taken care of, you'll be able to clock in using your employee passcode.

 

Hope this helps get you where you need to be. If this doesn't clear things up, please let me know and I'll be happy to take another look.

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
972 Views
Message 2 of 2
Report