When signing in on the app it says register failed to load..how do I fix it?

[Sllj1970]

How can I get the app to work..it says failed to load register every time I sign in

[Spenser]

Sorry to hear that, @Sllj1970. 

I've seen that error before when people either sign in with a closed account, or one that hasn't been fully set up yet. 

Did you just get your account started? Some more info might be required from you; login to your Square Dashboard, and click on on "Activate Card Processing." Once you've finished that, you hopefully wont have any trouble signing in. 

Let me know!

[Sllj1970]

Yes I just got my account and I am currently waiting on my reader to come in the mail

[Sllj1970]

I clicked on activate card processing and it doesn't do anything..

[Spenser]

Hmmm strange. You'll definitely need to get through that step in order to use Square. I'm going to get a support case started with the email address you used. Keep an eye out!

[Sllj1970]

Thanks I'm having so much trouble with the app...I really need to process a payment and can't get it to work