Now, on top of all this not working, I just got a bill for past taxes, unemployment insurance, and I'm stuck paying both fed & state taxes. I've tried to change it dozens of times. Tried support several times. I don't have time to navigate through the app and try to find a page that generates a code. Making us go through this extra step after we're already having issues is a cheap way out while neglecting your customers. I can think of any other reason a code is needed for support via phone. Absolutely preposterous to force extra steps on clients. Square can have fewer employees in their call center, save a bucks? Square can't generate a text with the code? No, that would create mass hysteria, so we have to write down a credit card number size code to type in to possibly get a live operator on the line. I don't understand their logic... Sorry venting
