This is a complicated question @peaceofsoulsc. Disputes are never fun and the hardest part is that the decision belongs to the Card Holder's Issuing Bank and not from Square.
Something I can recommend is using our Risk Manager tool which would help provide tools to reduce these activities. Our fraud prevention and detection software automatically identify unusual payments and fraud patterns.
I hope this information is helpful!
JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
