Two devices simultaneously via Bluetooth

[SGJ663]

Have been using Fresh KDS (HP Slate 21) with Square. Worked fine until my Slate died.  Purchased another and it seems like Square keeps dropping bluetooth so my HP Slate 21 will not accept orders. 

Help!

[Tom]

Hey @SGJ663, sorry to hear about the trouble you've been encountering. Our ability to troubleshoot this from our end is a bit limited, but you may find some additional insight in this thread: Anyone having trouble with FreshKDS?

In addition, I'd suggest having a look at these troubleshooting tips—you also might consider reaching out to Boomtown for additional support related to connection issues.