Text Confirmations

Hello,

 

I know we are unable to add text to the text confirmations but once the appointment is booked, the notification states " We will call you at xxx-xxx-xxxx" - My business doesn't call anyone for the appointment. Can this message be removed? It has become very confusing for my customers as to why would I be calling them. 

 

Thanks,

KimM

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Square Community Moderator

Hey there  @KimM

 

Right now - those text messages are automated, so there isn't a way to remove that portion of the message. I will add that option to the Customization Feature Request. 

 

It's great feedback for our Product Team. 

 

Thank you for taking the time to bring your voice to the Community. 

Kassi
Community Moderator, Square
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