Starting recurring payment after invoice is sent and cancelled

[mtnlove]

What went wrong?  I linvoiced a customer for a monthly fee due onthe 1st of each month . On the 7th, customer tells me that he wants to be on recurring payment and has alrady saved the card number. I cancelled the current invoice.  Found a button for "take a payment",  entered the amount due this month on the 1st.  My plan is to next month use recurring uder frequency.  I received an email notice of the cancellation.  I DID NOT receive any notification of "take a payment".  Was it a mistake to use "take a paymnet for this month's invoice?   How can I re-invoice for Jan 1st payment, and then begin recurring for February?

[ACAcatering]

It sounds like you used the virtual terminal to take a payment on your dashboard.  If you cancelled the current invoice, and took a payment through the virtual terminal, I would just set the customer up on a recurring invoice next month.  If the payment hasn't gone through, I would explain to your customer what happened and let him know why the charge is coming out later this month, but that everything will be back on track next month.