Scheduling

[Jennybaz]

Is it possible to turn off the online scheduling option so patients are unable to schedule or cancel their own appointments/

[Shearpower247]

Yes

That is possible

 You need to go into your account settings to change that option.

[JustinC]

Hey there @Jennybaz 👋

@Shearpower247 is right on target! To expand a bit - the option to disable your clients' ability to cancel their appointment is found on this page beneath the Online Scheduling section. 

Hopefully this helps!