Sales Trends - Change in Reporting

Within the past week, the Yearly section of the Sales Trends report on the Dashboard has changed.  It is no longer reporting a YTD comparison (percentage) of YTD sales performance this year to the same YTD time frame last year.  Hence, I am unable to see, at a glance, how my sales are trending.  What it is now showing is a comparison of sales YTD this year to sales for all of last year - useless information for trending.  For example, I have been monitoring our YTD improvement over last year for the same time frame, which hypothetically was 25% (very encouraging) but now it is showing 1% because the comparison is to a full year.  I suppose then at the beginning of next year my January YTD compared to all of this year's sales will show that I should be filing for bankruptcy!!!

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I am incredibly confused by this change as well! Showing current YTD sales against Total Sales Last Year just makes no sense. Am I missing something here? This is not showing a "Sales Trend". This data is useless to me.

 

Square, can you please help us make sense of this?

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Does anyone else find the recent change to the "Yearly Gross Sales" report problematic?  The ability to compare to prior years is definitely a plus.  Unfortunately the report now compares YTD sales against full year sales of a prior year.  For my retail business, this is a meaningless comparison.  Of course I would expect my YTD sales to be down some 30%+ when compared to the prior year, which contains year end holiday sales.  For the prior 8 years, the report use to compare YTD sales against the same period in the prior year.  This was extremely useful as I could quickly see if my sales were on track, ahead or behind for the same period.  I would reference these stats on a weekly (if not more frequent) basis.  I really don't understand how the current reporting is useful to anyone.  So come next Jan, the report will tell you that your "Yearly Gross Sales" are 99% behind your 2022 sales.  How is that helpful to anyone?

 

Not sure how to get Square to restore the YTD comparison.  Is there anyone I can complain to?  It's really tough when you make a change to the system that is not backward compatible to a behavior that has been in place for year.  Enhancements are great, but they need to retain some level of backward compatibility or the system become unreliable.

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Square Community Moderator

Hey there @paulmontaperto and @TwistedRail Our team has relayed that they have reverted this change back to how it was based on the feedback from Sellers like you. Thank you for flagging this one.

JJ
Community Moderator, Square
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