Reprint Authorization Slips

[Elan]

Star printer automatically prints two authorization slips for us. This time it failed and customer was reluctant to allow a re-swipe after we fixed the paper jam.

How can we reprint the authorization slips?

Thanks.

[VanKalkerFarms · Accepted solution]

you can go into the menu in Square POS and in the activity tab click on the transaction you want and then choose new receipt and choose print.  Swiping a card again after a printer jam would result in a double charge.

Reprinting from Activity

1. Tap the menu icon > Activity.
2. Find the transaction to print a receipt or gift receipt.
   • Search by receipt number.
   • Search by full credit card number.
   • Scroll through Activity feed.
   • Scan the barcode on printed receipts.
3. Tap the transaction > New Receipt.
4. Select the receipt method.