Purchase didn’t go thru and was automatically cancelled

[Wildman]

Sold an item about an hour ago but it was taking a long time due to poor Internet service. So it suddenly cancelled the purchase after the buyer left. Is there somewhere the info is being stored

[Valentina]

Sorry to see that trouble has brought you to the Seller Community!

This page may help shine a light on what happened here, @Wildman.

If you haven't already, our team can help you determine what your next steps are after taking a look at your account. When you have a moment, please reach out directly by logging into your Square account and heading here. Phone support will be available starting at 9AM tomorrow morning, or you can send our team a message to be assisted via email.

[Wildman]

All taken care of darlin, thanks anyway!!😊