Promotional pricing is showing up on gift cards - how to disable this

[websitechicks]

One of our clients is offering a $185 promotion, but it is also showing up on the gift card ordering page - is there a way to remove it, see here - https://uniweb.d.pr/jFfs2V

[JJ_]

In this case, I would need to take a look at how this promotion is being applied to be able to understand why it is affecting the gift cards as well @websitechicks

[websitechicks]

Hi JJ, 

Also, I do not see the option to enter gift card info on the check out see here - 

https://www.loom.com/share/670708e06bf44b20b724acc8914ece71

What do you need me to share from the backend settings? Thank you!

http://malasantabeauty.com/

[JJ_]

Thanks for sharing. The URL should work for now.

[JJ_ · Accepted solution]

I found the promotion is actually active on the Gift Card Promotions Page. Please have them update this page and this promotion for Gift Cards will go away.

[websitechicks]

Got it thank you. How do clients redeem that gift card during check out? 

Also, I do not see the option to enter gift card info as shown here - 

https://www.loom.com/share/670708e06bf44b20b724acc8914ece71

[JJ_]

At this time eGift Cards cannot be redeemed in Online Booking @websitechicks. This is a limitation our team is aware of, and they are currently looking for ways to make it possible.