Profile image not showing in background

[gbgindian]

Hi all, it's been long awhile, no one has solve my issue yet. I upload the background recommend size as per representative and guides. 

There's no one, Solving my issue yet. 

Help..

[jjgard]

+1 -  this is happening to me, too.  I've uploaded the appropriate sized photo in my locations settings, but they don't appear on our Square Registers, even after a reboot.

[JustinC]

Hey there @gbgindian  - Sorry to hear the trouble. Are you trying to upload a background photo to your Square Register like @jjgard? Are you both running into specific errors when uploading? 

If so, try signing back in or a factory reset if you don't have any offline payments pending. Usually a reset fixes most glitchy issues. 

Let me know 🙂

[jjgard]

No specific errors.  The image uploads just fine.  It just never displays on the Register.

[JustinC]

Have you tried the troubleshooting steps I mentioned above? @jjgard