Hello, Please clarify, I'm unable to find the questions or icon; also I'm unable to get through to a customer agent since all day. Please contact me at [PERSONAL INFORMATION REDACTED]Thank you,Sherly Damicy,MNE Appliance Repair ServicesOperation Manager/Marketing Director"Your First Choice in Appliance Repair Services"Email:[PERSONAL INFORMATION REDACTED]Dade: [PERSONAL INFORMATION REDACTED]Broward:[PERSONAL INFORMATION REDACTED]