Hi there, @Lizzyshaffer3 👋 Thanks for reaching out to us here on the Seller Community! Welcome to you!
So sorry to hear about the trouble downloading your 1099-K. Just to clarify, are you seeing that you've qualified for the 1099 and are unable to download when attempted?
If so, we would recommend walking through these specific troubleshooting steps. They will ensure that both your browser and device itself are running the most current and up-to-date software.
Keep me updated on your progress!
Joe
Community Moderator, Square
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