On January 28th, we hosted a Square Team Management & Scheduling Live Q&A!
@seiderman is the product manager on Square Team Management, focused specifically on scheduling, timecards, and the Square Team app. Having worked at Square for 6+ years, he’s experienced in working directly with sellers on how they can use Square to improve their team operations. While passionate about all things Square and Team Management, he still finds time to indulge in other hobbies including video games, working out, and playing with his 7yr old cocker spaniel / lab mix dog.
A few example questions:
Hey all,
I want to say thank you for taking the time to ask questions, and give feedback on Shift Scheduling. This is obviously a brand new area of the product for us, so your input is critical as we look to take it to the next level. To close, just wanted to highlight a few things based on the questions asked during the Q&A:
Finally, while this may be the end of our live Q&A, this should not be the end of the discussion! Please feel free to tag me directly in your future posts on any other questions or ideas you have. I also look forward to setting up another Q&A in the not so distant future.
Thanks again everyone, and feel free to continue posting/replying to questions. Happy to help!
Hi @Scoops,
Thank you for following up! Yes, we have drag and drop functionality where you can move an unpublished shift to be assigned to a different team member on a specific day.
For time-off requests - can we have employees be able to see who else also has time off on those days? And allowing employees to see others availability if they're able to request a shift change with them.
Also, in the schedule, already saying someone is unavailable that day by graying it out or saying "unavailable" without having to put in the shift and then get an error.
Hey @urbanlodge,
Thanks for the feedback. Quick question on your first request, is this so employees know when they can / cannot request time off? Or just understanding coverage? For your second request, this is something that's definitely on our radar. Don't have a specific timeline, but should be rolled out as an update to the existing product.
It'd be for both of those purposes, to know when there's already time off from others and to know who would be available if a shift swap is needed.
Got it. Appreciate you clarifying. This is something we'll look into as a future update.
How do I block days off that we're closed or no requests off are accepted ie holidays?
Hey @Summerhouse, thanks for reaching out. Currently, we do not support blocking days off from scheduling / time off requests. Something we're definitely looking at as a future product update.
Has the Print Schedule feature been implemented ?
I am trying to delete jobs in my team management area... we originally had all sorts of job titles for people, but have decided to simplify as either Front End or Kitchen... but now I have a bunch of old job names like "Shift Lead" & "Scooper" that populate on our job roles. How do I get rid of them?
Hi @SavorIceCream,
Thank you for reaching out. Currently, there isn't a way to delete jobs. We recommend you assign the new jobs you created to the applicable team members. We appreciate this feedback. Please reach out if you have any other questions.
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