Is there a way to keep appointments as pending?

Is there a way to keep clients appointments
“pending” until after the coronavirus- stay in place passes so they don’t all cancel on us ... And give them a new date when it’s available after the pandemic passes?!

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Admin

Hey @HGDD-

 

Thanks for posting in the Seller Community.

 

You actually do not have to do anything with the appointments. We do not auto cancel or anything like that. You could leave your schedule exactly how it is so when you are able to open again for business you can reschedule those appointments by just changing the days. If you have prepayment enabled you would just have to either refund the payment if the client did not want to reschedule or you would reschedule the appointment and change the total to $0.00.
 

I hope this is helpful information. Please let me know if you have any questions about this during this difficult time 😔.

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Isabelle
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