Hey @donbrunersales, thanks for flagging and sorry to hear about the swiping issue.
Are you having trouble with the magstripe-only reader or the chip card reader? Depending on the hardware you're using, please give the following troubleshooting tips a try:
If, after that, you're still having trouble — please let our Support team know. We'll get it sorted out as soon as possible.
️ Tom | he/him
Square Community Program Manager | Square, Inc.
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