I have an appointment that remains unpaid on my schedule but my client has record of credit card being charged. No transfer of funds have been sent. I cannot send a simple email to customer service or even find a number to call for help.
Hmm, it's best if you call into Support so they can take a look. Here on Community we don't have insight into account specifics to pinpoint why you haven't received the transfer.
Reach them here.
Square Community