I reset my password. Signed out, tried to sign in with new password, rejected.

[BFALtreas]

I reset the password (supposedly successfully).  After doing a bit of stuff, I signed out and then tried to sign in again.  The new password rejected.  I have tried both my PC and my iPad, same result.  Help!  My organization's main event is today and I need to be able to use the Square.

[EJ_]

Hi @BFALtreas

Sorry for the delay here and that sounds a bit strange. 

Was this still happening or were you able to sign in to your account?

I'd recommend resetting your password again to maybe rule out a typo of any kind. 

Let me know if you need any help with this or if you were able to get it taken care of. 

[apadon01]

Every time I log in I have to reset my password.  EVERY TIME!!?? What could be the problem?

[puka]

Hey @apadon01 - I definitely recommend reaching out to our CS team to look into this for you as you shouldn't be asked to reset every time you sign in.