I no longer have access to my company email and need to change password and where receipts are sent

[zackhatfield]

Hi,

All my receipts are being sent to my old company email and I wanted to change it BUT I don't know the password and since I no longer have access to that email, when I request a reset, I cannot get access to the change link and am stuck.

Please help!

Zack

[Helen]

Hi @zackhatfield, sorry for the frustration! If you don't have access to an old receipt to unlink your email address from a receipt our Support team can do this for you!

I went ahead and asked our Support team to reach out you by email, they'll be in touch as soon as possible. 

PS I also noticed that there is a second post from you about this issue. Did you post a second time? If not please let us know so our engineers can investigate! 

[ConleyAuto]

Im having a similiar issue what was the solution you received?

[Chad]

Hello @ConleyAuto, do you no longer have access to the email address on file with your Square Account?