I moved my business and want to notify my customers. Can I send a group SMS to them all at once?

[julilew]

I moved my business and want to notify my customers. Can I send a group SMS to them all at once?

[Tom]

Hi @julilew, welcome to the community and thanks for reaching out! 👋🏻

We don't currently offer a group SMS option for announcements like this, but you can send an announcement to your customers with Square Marketing. You can try it for free for 30 days and I'd suggest using the announcement campaign template. 😉

Learn more in our Support Center: Get Started with Square Marketing.

I'll surface your SMS request to our Product Liaison team — hope the email option works well in the meantime. Hope all is going well with the move, and please let us know if you have any other questions. 

[julilew]

Thanks, I already sent out an email blast, but I don't have everyone's emails and of the ones I have only about half even bother to open them. A text is so much more efficient and I could direct them to my website for the details. 

[Tom]

Gotcha — thanks for pointing that out. I'll surface this with our Product Liaison team as well. Appreciate you taking the time to share.

[FlyBuyPhoneFix]

We would also like an SMS group text option b/c we don't have alot of email address from our customers.  Just their phone numbers. 

[Russell]

Thanks for chiming in, @FlyBuyPhoneFix. I'll be sure to add you to our list of sellers looking for this feature and will let our Product Team know. 👍

[AdvAestheticsCO]

I'd love to SMS my customers flash specials or a link to newsletters!

[joshlsullivan]

Hi there, I have a solution built for Square - https://squareup.com/us/en/app-marketplace/app/notify-customers . You can send bulk messages.

Please let me know if you have any questions - [email protected]