I lost my Square reader, how do I reorder a new one?

[cd1]

The title of this thread has been edited from the original: Square replacement

Lost my square reader, how do I reorder one?

[Ron · Accepted solution]

You can order here : https://squareup.com/reader

or if you need it sooner you can pick one up at Best Buy, Staples, Drug Stores, etc. Google it in your area to see what stores may have it. 

[FarmMom]

This takes me to a page that has two buttons to get a free reader -- both take me to my dashboard and it is not obvious where to get a reader from there. 

[JJ_]

Please try the following steps @FarmMom

1. Click here
2. Select "Send me a reader"
3. Select Connectivity
4. Complete the checkout process!

If you see a $10 price, be sure to run to the end of checkout as that will fall off before you finalize your order, so long as you are logged into your Square account while placing the order.

If that doesn't work, please let us know.

[Adcpauly]

This reply was created from merging an existing thread: I lost my square. Need replacement

I lost my square. How do i get a replacement?

[VanKalkerFarms]

https://squareup.com/shop/hardware/us/en

[lysacarter2002]

I lost my wallet with my reader how do I report it lost and stolen and get a replacement

[ashc]

Hi @lysacarter2002! Welcome to the Community.

We moved your post to a relevant thread with instructions on how to buy a new reader.

You don't need to report it lost/stolen because it holds no account specific information and is universal. 

[Tobyshan]

I need a replacement lost my sqaure

[Pomelo2020]

My register was stolen need to recover data, and a new register equipment 

[jjgard]

You can order new equipment here:  Buy Credit Card Readers & iPad POS Hardware | Square Shop (squareup.com)

You can also go to Best Buy.  They typically carry Square Stands and iPads in store.

Your data is backed up in the cloud.  It'll all be there when you sign back in on your new device.

[NHM1950]

I just purchased a new mag-stripe reader at Wall mart, and the redeem code won't be accepted on my Square site. I swiped $1.00 to test it and it works, and now would like to get the $10 redemption. Please advise.

[Kassi_]

 Welcome to the Community, @NHM1950 -

Which redemption site are you using with your code? And what error are you seeing when you try the code? 

I will keep an eye out for your reply, so I can get to the bottom of this for you👀. 

[NHM1950]

The redemption code you entered was not found or has already been claimed.

I gave the Walmart receipt dated 01/10/2022

[NHM1950]

HTTPS://Square up.com/redeem

[NHM1950]

I meant I have this receipt that shows it’s my purchase. 

[Kassi_]

 Thank you for sending this over, @NHM1950 - 

The redemption code will be included in the box with the reader. It would start with a US - (numbers). 

Did you see that included with yours? 

I will keep an eye out for your reply👀.