I have a new phone everything the same relaoded and reader not working please someone advise

[foxshairden]

Hi all I bought a new phone and have used square for sometime however when reloaded everything in dashboard verification code  password phone isn't recognize the reader what do I do now?

[Kassi_]

Hey there, @foxshairden - 

Welcome to the Community! 

To start, I would check our compatibility site to ensure your device is able to work with the hardware you're trying to use. If everything checks out we can work on troubleshooting your hardware. 

What kind of reader are you trying to use? 

I will keep an eye out for your reply!