I have a credit card payment to enter. When I put in the LAST number, the number turns red. HELP?

I have a credit card payment to enter.  When I put in the LAST number, the number turns red. HELP?

3,812 Views
Message 1 of 4
Report
3 REPLIES 3
Square

Sorry to hear that. A card’s numbers will turn red if the information entered is incorrect, so double check the info provided by your customer!

3,802 Views
Message 2 of 4
Report

Thanks for the prompt reply & was able to correct it by verifying with the customer

3,727 Views
Message 3 of 4
Report
Alumni

Hey @Splash — welcome to the seller community! Glad this was helpful! 🙌🏻

 

Find more details on this in our Support Center: Why Did My Payment Fail?

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
3,694 Views
Message 4 of 4
Report