I can't get my square to work from my I Phone due to it requesting me to turn on my location.

[George]

You'll need to turn on location services on your phone to use Square. We need to know where your transactions take place because of the risks associated with these transactions.

To enable location services, you'll need to go to your general settings:

- Close out of the Square app

- Navigate to Settings > Privacy > Location Services

- Toggle Location Services on.

Here's more info: https://squareup.com/help/article/3844

[ahrongo]

My android device doesn't have such a setting.

What can i do?

[MayaP]

Hello @ahrongo,

Thank you for reaching out, Let's try these steps here. Let me know if you are still having issues. 
 

[ahrongo]

I told you already I don't have such a setting.

It's an old type of device.

[BernadetteA]

Hi @ahrongo 👋

Can you please let us know the exact make/model and software version of your device? That may help us better assist. 

Thanks in advance! 😊

[BrazelleLMBT]

I have done all these steps and yesterday that fixed it… now today it’s doing it again. All the settings seem to be correct.

[frances_a]

Oh no! @BrazelleLMBT

Sorry to hear you're having issues with the app. 

I would recommend reaching out to our support team if you have already completed the troubleshooting steps we shared here, so they can help determine what the issue is. 

Thank you.