I can not get the free reader

[GemsCollection]

Every time I clicked the "Get a free reader", there is a $10 charge added to my cart. Anything wrong?

[Ria]

Hi @GemsCollection - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

Sorry to hear that the system is giving you some trouble getting your free reader. 

If the system won't allow you to easily retrieve your free reader our support is happy to get it sent out to you.

At your earliest convenience feel free to contact our support. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

I hope this helps. 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨