Hello! I am trying to update my inventory list and get rid of old skus that I have no longer have in inventory. I have exported my library - updated and deleted the items - then imported the file into square. I chose overwrite but it still doesn't update.
Hello there @TCBCT and welcome to the Seller Community
If the overwriting function isn't working as expected, I recommend reaching out to our Support Team so they can look closer into this matter and escalate it if necessary. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.
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