I am trying to pay my staff but missed the pay date. Square Payroll will not let me pay them.

[thebagelmeister]

In the Square payroll help section it tells me to click on the edit tab next to the pay dates and choose the date I want. It's not there. No edit button. Cannot call Square because I don't have a code. Cannot get a code because everytime I click on Get a code tab and it takes me to a support page that only allows me to email Square Support. Can someone help?

[Tom]

Hey @thebagelmeister, sorry to hear about the trouble. While I can't access and share account specific information in the online community, I want to make sure this gets sorted out as soon as possible.

I'll escalate this post to our Payroll Team. Keep an eye on your email inbox for more information and next steps.

[Tom]

Update: wanted to check in here and let you know that a team member reached out via email with more information. If you have any other questions about this issue, please follow up with them directly. Thanks again for your patience while I looked into this!