I am trying to add an item

[sheilalowe]

The item is not showing up in my store.

[Chad]

Hello @sheilalowe, I'm sorry to hear about the trouble. 

Are you having trouble importing an item on your Online Store? Could you give me a summary of what happens when you try and add the item? 

I'll keep an eye out for your reply! 👀

[donrice56]

The Item is listed in my store, but it has not shown up on my website.

[JJ_]

Hello @donrice56 and Welcome to the Seller Community

I suggest making sure that Item Sync is enabled on your Item Sync Settings. This setting is located under Square Online > Items > Item Sync. 

Here is how it should be displayed:

I hope this information is helpful!

[donrice56]

I have tried to get the item to list on my on-line store, but everything I have tried does not seem to work.

[donrice56]

The item is in my store, but I have not been able to get it to list on my website.